Before contacting us please read the section Reporting Faults. Where an on-site fault exists, contact your Supervisor or Senior Engineer first. If all else fails, an engineer at Capella may be reached using the methods below.

Telephone
+44 (0)20 8539 4188 (Option :3)

fax
+44 (0)20 8539 6002

email
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Telephone technical support is available at the following times (GMT):-
Mon-Thurs: 9:00am - 5:00pm
Friday: 9:00am - 2:00pm

For Quality Assurance records, your call will be logged and a Site Fault code allocated for our future reference.
 
   
Below is a selection of articles that provide guidance on various technical issues. These files are in PDF format and can be downloaded for reading ofline by clicking on the PDF icon

	EVD V4.0 Fault-Finding Guide. (17kb)
	SLN V4.0 and EVD V2.0 Compatibility Issue. (9kb)
	JS161 - SLN V4.0 Software Upgrade. (20kb)